The Old Saw Mill Cattery & Kennels
The Old Saw Mill Cattery & Kennels

Terms & Conditions of Business

1. Dogs must be fully vaccinated to include kennel cough vaccine within the last twelve months. (Certificate to be produced when updated). Cats require a Booster for Feline Flu & Enteritis. All vaccinations must be completed two weeks before your visit. Please ensure your pet has flea/worm treatment prior to boarding.

2. The Old Saw Mill Kennels & Cattery are authorised to call your Veterinary Surgeon should we need any information regarding your pet’s condition at any time. Medication will be administered as per written instructions, but we do not accept liability if the pet will not accept the treatment. A charge is made for administering medication. It is your responsibility to furnish all relevant medical history in writing (Every time). You must also provide special instructions for us to follow (in writing) of any signs of illness to look out for when the pet has a pre-existing condition so that we can provide the best care possible.

3. All animals must be fit and in sound condition when entering our kennels/cattery. In the event of your pet falling ill during boarding we reserve the right to call in a Veterinary Surgeon, Vet’s Fees will be claimed on our Insurance (except for pre-existing medical conditions). The Insurance Company will not pay for food supplied by the Vet or any charges associated with euthanasia and subsequent cremation expenses so the cost will be charged to the Customer. All transport costs to the Vet’s Surgery will be borne by the Owner.

4. We supply a good variety of diets but cannot keep every diet on the market, so please check with us what we have available. If you wish to bring your Pet’s own food it must be brought in a sealed container and labelled with Pet’s name and feeding instructions. No reduction in fees is given.

5. Deposit required Dogs £25.00 & Cats £15.00. Deposits are NON REFUNDABLE and NON TRANSFERABLE. If the Pet is collected before the agreed departure date there is no reduction to the full charge. Deposits can be paid by card/cash/visit/email or over the phone. Cheques are now not accepted.

6. It is stressed that all dogs must be on a lead at all times when Owners bring them, as we accept no responsibility for loss or injury. Collars being worn by dogs must be secure so they cannot slip loose.

7. Note we accept no responsibility for loss or damage to customers belongings, ie any type of bedding, toys, leads etc. Any destroyed or badly soiled toys/bedding will be disposed of.

8. PLEASE NOTE: Dogs/Cats showing signs of Kennel Cough/sneezing or any other contagious disease will be turned away if an acceptable explanation cannot be given.

9. Fees are charged by the day not by the night or 24 hours. You are charged the day of arrival and including the day of departure. Hours of Business: 9am – 11 am & 4 – 5 pm. There is a surcharge of £2 per pen for Bank Holidays

10. In the unlikely event that your pet is not collected within 7 days of the agreed date of departure and not having contact from you or your named contact, we shall be at liberty to re-home as we see fit. All monies owed to the business will be pursued by legal means. RESCUE KENNELS WILL NOT NOW ACCEPT DOGS WITHOUT THE OWNERS CONSENT. ALTERNATIVELY WE ARE ADVISED TO NOTIFY THE DOG WARDEN WHO CAN GIVE CONSENT BUT WHO WILL ALSO PROSECUTE THE OWNERS FOR ABANDONMENT OF THE PET. PROSECUTION COULD MEAN THE OWNERS WILL NOT BE ALLOWED TO OWN ANOTHER PET.

Some categories copied with permission of Moorsholm Mill Kennels Cop 2014 All rights reserved. 

We are located at:

The Old Saw Mill

Kirkleatham Village

Redcar

Cleveland

TS10 5NW

Contact us today!

If you have any queries or wish to make an appointment, please contact us:

 

01642 471026

 

Text 07415 014140

 

oldsawmillkennels@gmail.com

 

 

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Established 1982