1. Dogs must be fully vaccinated to
include kennel cough vaccine within the last twelve months. (Certificate to be produced when updated). Cats require a Booster for Feline Flu & Enteritis. All vaccinations must be completed two
weeks before your visit. Please ensure your pet has flea/worm treatment prior to boarding.
2. The Old Saw Mill Kennels &
Cattery are authorised to call your Veterinary Surgeon should we need any information regarding your pet’s condition at any time. Medication will be administered as per written instructions, but we
do not accept liability if the pet will not accept the treatment. A charge is made for administering medication. It is your responsibility to furnish all relevant medical history in writing (Every
time). You must also provide special instructions for us to follow (in writing) of any signs of illness to look out for when the pet has a pre-existing condition so that we can provide the best care
3. All animals must be fit and in
sound condition when entering our kennels/cattery. In the event of your pet falling ill during boarding we reserve the right to call in a Veterinary Surgeon, Vet’s Fees will be claimed on our
Insurance (except for pre-existing medical conditions). The Insurance Company will not pay for food supplied by the Vet or any charges associated with euthanasia and subsequent cremation expenses so
the cost will be charged to the Customer. All transport costs to the Vet’s Surgery will be borne by the Owner.
4. We supply a good variety of diets
but cannot keep every diet on the market, so please check with us what we have available. If you wish to bring your Pet’s own food it must be brought in a sealed container and labelled with Pet’s
name and feeding instructions. No reduction in fees is given.
5. Deposit required Dogs £25.00 &
Cats £15.00. Deposits are NON REFUNDABLE and NON TRANSFERABLE. If the Pet is collected before the agreed departure date there is no reduction to the full charge. Deposits can be paid by
card/cash/visit/email or over the phone. Cheques are now not accepted.
6. It is stressed that all dogs must
be on a lead at all times when Owners bring them, as we accept no responsibility for loss or injury. Collars being worn by dogs must be secure so they cannot slip
7. Note we accept no responsibility
for loss or damage to customers belongings, ie any type of bedding, toys, leads etc. Any destroyed or badly soiled toys/bedding will be disposed
8. PLEASE NOTE: Dogs/Cats showing
signs of Kennel Cough/sneezing or any other contagious disease will be turned away if an acceptable explanation cannot be
9. Fees are charged by the day not by
the night or 24 hours. You are charged the day of arrival and including the day of departure. Hours of Business: 9am – 11 am & 4 – 5 pm. There is a surcharge of £3 per pen for Bank
10. In the unlikely event that your pet is not collected within 7 days of the agreed date of departure and not having contact from you or your named
contact, we shall be at liberty to re-home as we see fit. All monies owed to the business will be pursued by legal means.
RESCUE KENNELS WILL NOT NOW ACCEPT DOGS WITHOUT THE OWNERS CONSENT. ALTERNATIVELY WE ARE ADVISED TO NOTIFY THE DOG WARDEN
WHO CAN GIVE CONSENT BUT WHO WILL ALSO PROSECUTE THE OWNERS FOR
ABANDONMENT OF THE PET. PROSECUTION COULD MEAN THE OWNERS WILL NOT BE ALLOWED TO OWN ANOTHER PET.
Some categories copied with permission of Moorsholm Mill Kennels Cop 2014 All rights reserved.